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Shipping
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
For simple flat rate shipping: We offer £3.50 flat rate shipping to UK.
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Returns & Refunds
To return your product, you should mail your product to: Veronika Solarova, 16 Burdock Terrace, IG110WZ, London, UK
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Refund or exchange of product will be discussed on a case to case basis.
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Exchanges (if applicable)
We only replace items if they are damaged. If you need to exchange it for the same item please contact us via email at veronika@pantrypot.com
Damaged goods must be reported to Pantry Pots within 48 hours of the delivery date for a refund to be issued.
A photo of the damaged piece, along with the box and packaging with all labels visible is required to be sent to veronika@pantrypots.com
Damages outside of the 2 day limit will not be refunded as time sensitive insurance claims will interfere.
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Payment Methods
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