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Shipping
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
For simple flat rate shipping: We offer £3.50 flat rate shipping to UK.
Returns & Refunds
To return your product, you should mail your product to: Veronika Solarova, 16 Burdock Terrace, IG110WZ, London, UK
Refund or exchange of product will be discussed on a case to case basis.
Exchanges (if applicable)
We only replace items if they are damaged. If you need to exchange it for the same item please contact us via email at veronika@pantrypot.com
Damaged goods must be reported to Pantry Pots within 48 hours of the delivery date for a refund to be issued.
A photo of the damaged piece, along with the box and packaging with all labels visible is required to be sent to veronika@pantrypots.com
Damages outside of the 2 day limit will not be refunded as time sensitive insurance claims will interfere.
Payment Methods
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